Deleting a POP account will almost always delete all the messages, including Sent mail, in that account. A second option to create a new IMAP account and then set up your Comcast email to forward to the new account.Ī note of caution: if and when the time comes to delete a POP email account, make sure you have copies of your messages in that account backed up if you want to save them. We recommend that if you have any Mail that is linked to the app from an external source whether it is an online account or a symbolic link to an external hard drive you should disassociate it or delete the account from Mail as El Capitan seems to have problems accessing such accounts until a definitive fix is released by Apple. Your first option is to simply switch to one of these free alternatives by setting up a new and separate email account. Services like iCloud sync email via the IMAP protocol. There are, however, several free IMAP alternatives such as Gmail and iCloud. Unfortunately, Comcast does not as of today provide IMAP accounts for residential customers, only for business accounts. For that, you’ll need an IMAP email account. POP email keeps a separate copy of each message on every device it’s connected to and does not “sync” changes between devices. What you’re experiencing is an inherent problem with POP email.
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